Position Title: Business Development Officer Department: Business Development
Classification: Exempt Approved By: HRD
Position Reports To: Director of Retail and Marketing
Positions Supervised: None
Recruits new member companies and maximize Field-of-Membership (FOM) participation with the Credit Union. Continually develops relationships with members, member companies and communities. Ensures accurate, prompt service is provided to both internal and external members while building and strengthening relationships. Consistently exceed internal and external member expectations. Ensures that professional business relations exist with member companies and that their needs are met.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for implementation of effective business development strategies and policies.
a. Assists management with long and short run strategic business development planning.
b. Implements business and membership development objectives, goals, and strategies.
c. Ensures that business development plans, goals, and policies support established Credit Union-wide goals.
2. Assumes responsibility for executing effective business and membership development programs.
a. Gathers information on prospective member companies. Targets companies to solicit.
b. Performs presentations for member and prospective companies and for the community.
c. Performs reworks of current member companies. Conducts new member sign-ups.
- Provides input for the selection and design of new products and services.
3. Assumes responsibility as a Service Ambassador by establishing and maintaining professional business relations with internal and members, vendors, and trade contacts.
a. Ensures that requests, needs, and questions are accurately promptly resolved. Ensures that information regarding Credit Union products, programs, and promotions is appropriately provided.
b. Ensures that all new account opportunities are followed up.
- Supports and protects the Credit Union’s reputation by embracing the Mission, Vision and Core Values.
4. Assumes responsibility for related duties as required or assigned.
a. Stays informed of trends in the business development field.
- Completes special projects as assigned.
- Assists the Business Development Manager as needed.
1. Business and membership development plans are appropriate, effective, and support the Credit Union’s business plans. Established goals are met.
2. Development activities support business development goals, and are closely monitored and revised as needed.
3. Management is appropriately informed of area activities and of any significant problems.
Education/Certification: Bachelor’s degree in related field or equivalent business development experience and training.
Required Knowledge: Thorough understanding of Credit Union products, services, and competitors’ product lines.
Strong knowledge of promotion techniques, pricing policies, and public relations.
Experience Required: One year of related experience.
Skills/Abilities: Excellent communication and interpersonal skills.
Strong project management skills.
Organizational and analytical skills.
Basic computer skills.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motions: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
None: No hazardous or significantly unpleasant conditions. (Such as in a typical office.)
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions.
Able to interpret a variety of technical instructions and can deal with multiple variables.
Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage.
Able to perform very simple algebra.
Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.
Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
Ability to conduct training, communicate at panel discussions, and make professional presentations.
INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.