Major Duties Performs tasks with several steps or sequences of tasks such as setting up food service counters and side service stands with hot and cold food and beverages, including desserts and condiments. Ensures the proper preparation, display, price markings of food and beverage items and adherence to pricing procedures. Assists customers in selection and purchase of food, specialty coffee and frozen fruit beverages. Uses suggestive selling techniques to sell associated products. Provides quality beverages, such as espresso drinks, smoothies, coffee of the week, and food products consistent with established recipe and presentation standards. Serves food and beverages in standard portions. Properly cleans dishwasher, any associated appliances inside and out, and maintains customer service area and equipment in a clean and appealing manner. Follows activity policies and procedures for operational flow. Maintains accurate food inventories and rotates stock items to prevent spoilage. Covers, dates and stores leftovers according to established procedures. Follows established standards for merchandising, stocking, rotating, and storing all products. May assist in maintaining sales records and accountable documents. Ensures that adequate stock levels are maintained, requisitions merchandise and conducts periodic inventories. Maintains the security of the building, cash, fixed assets and merchandise inventory. May assist in training of new employees in food preparation, on job safety practices, operation of cash register and sanitation regulations regarding food storage and sanitation. May operate cash register and be responsible for own change fund. Counts and turns in change fund and daily receipts. Ensures compliance with fire, safety, sanitation and security regulations. Clean and maintains a neat and orderly work area. Informs supervisor of equipment problems and other related items. Identifies and resolves problems when possible. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as required. Qualifications SKILLS AND KNOWLEDGE: Must develop a working knowledge of the activities and assigned are of responsibility. Ability to render decisions and to influence others in obtaining cooperation and assistance. Must be skilled in various phases of food service operations with specialized experience and training in food preparation. Knowledge of the operation of various kitchen equipment. Ability to operate a cash register. Simple arithmetic and the ability to read instructions are required. Working knowledge of common sanitation procedures to prevent contamination. Ability to follow oral and written instructions. RESPNSIBILITY: Receives assignments in oral or written form. Routine work is performed with general instructions: special circumstances occurring periodically require complete and specific instructions. The supervisor periodically checks to see that work is done on time and according to instructions. May be responsible for the coordination, operation and maintenance of the activity during shift. Responsible for the proper use and cleaning of equipment, safety practices, personal hygiene and conformance with sanitation requirements. PHYSICAL EFFORT: Work involves light to moderate physical effort such as continuous standing, walking, frequent stooping, reaching, pushing, pulling and bending. Frequent lifting or moving objects weighing up to 45 lbs. unassisted and occasionally lifting or moving objects weighing more than 45 lbs. with the assistance of other workers. May be required to perform heavy work such as scouring and scrubbing equipment/floors, pushing heavy carts and trucks in unloading, storing and delivering supplies. WORKING CONDITIONS: Work areas are often uncomfortably warm and noisy. Workers are exposed to minor cuts, bruises, burns, scalds and the possibility of slipping on wet floors. Some workers are exposed to extreme temperatures of hot kitchens, walk-in refrigerators and freezing units. How To Apply All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org Volunteer Experience-The amount of credit received for volunteer, internships and practicums is based on the amount of hours per week spent. Be sure to include the average hours per week worked in volunteer roles. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. ALL QUESTIONS MUST BE ANSWERED, OR YOUR APPLICATION WILL NOT RECEIVE A COMPETITIVE SCORE.
New Group Name: Part Time